Business Analyst (Operation Lead)

We are a world-leading smart mobility SaaS company with over 2,300,000 subscribers across 23 countries and we are looking for a Business Analyst to join our team. You will be the engine for continuous improvement within our operations. You will dive deep into our business processes, use data to uncover hidden opportunities, and design solutions that enhance efficiency, reduce costs, and improve service delivery. You will be a critical link between operational teams and management, turning insights into action.

Key Job Descriptions:

• Process Analysis & Mapping: Conduct thorough analyses of existing operational processes to identify bottlenecks, inefficiencies, and areas for improvement.
• Data-Driven Insights: Collect, analyze, and interpret operational data (e.g., performance metrics, productivity rates, cost data) to generate actionable insights and support decision-making.
• Solution Design & Implementation: Develop...