Business Analyst Training

About the job: Business Analyst Training - 3-Month Contract

Minimum Requirements:

• Matric (Grade 12)
• Relevant Technical/IT Degree or Diploma
• At least 3 years experience in an end user-facing role
• Experience in business process documentation
• Experience in creating training documentation
• Understanding of relevant processes and accountability in technology

Responsibilities:

• Ensure compliance with all incident, request, and change management processes (e.g., Requirements Management, Critical Incident process)
• Manage Service Level Agreements (SLAs) with vendors
• Ensure compliance with organizational policies and report non-compliance issues
• Ensure adherence to governance standards like SOX and King IV
• Follow IM PMO processes, including gate reviews
• Uphold organizational values and foster...