Business Analyst, WFS Process Excellence & Transformation

Description
The Business Analyst supports field operations by maintaining existing reporting infrastructure and creating ad hoc analyses that drive data-informed decisions. This role serves as the primary reporting resource for field leadership, translating operational questions into actionable insights through timely, accurate deliverables.

Key job responsibilities
• Maintain and update recurring operational reports, ensuring data accuracy and timely delivery to field stakeholders
• Design and build ad hoc reports in response to field leadership requests, delivering insights within agreed timelines
• Identify data discrepancies, troubleshoot root causes, and implement corrections
• Partner with field leaders to clarify reporting requirements and translate business questions into analytical frameworks
• Document reporting methodologies, data sources, and refresh schedules for team continuity
• Automate manual reporting processes where possible to improve e...