Business Center Manager - Non In Branch Channels

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About the Role

To lead and empower the SSM Business Center Non in Branch team in delivering timely, accurate, and high quality support across all Non In Branch Channels for both new business and after sales transactions. The role ensures strong cross-functional collaboration with key partner departments within BPI AIA, AIA PH and Medicard to enhance sales productivity, streamline operational processes, and enable a seamless end to end business support experience for all stakeholders.

Roles and Responsibilities:

1. Sales and Transaction Support

Oversees end‑to‑end support for new business and after‑sales transactions, ensuring accurate application screening, requirements assessment, and timely endorsement to relevant operational units.

Ensures efficient p...