Business Integrations Journey Manager

Step into a pivotal role as a Journey Manager at East Coast Credit Union in Nova Scotia, focused on leading business integrations. Drive digital transformations, operational efficiency, and enhance member experience.
Reporting to the Director of Enterprise Digital Excellence, this position requires a minimum of five years experience in digital operations or business analysis, along with leadership skills. You will oversee merger integration activities, working with technology and vendor teams to ensure successful planning and execution. A strong focus on organizational goals and risk management will be essential.
Key Responsibilities:
• Lead development of the Merger Integration Playbook
• Serve as primary owner for integration activities and outcomes
• Provide strategic platform and vendor recommendations
• Ensure integration requirements align with enterprise roadmaps
• Promote innovation and continuous improvement in processes
Requirements:
• Bachelor's de...