Business Office Representative, Rehab, FT, Days

Prisma Health · Lexington, Kentucky, United States

Location
Lexington
Job Type
Full time
Posted
July 04, 2026

Job Description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Performs a variety of duties to support and facilitate business operations. Provides direct customer service and/or clerical/administrative support for the department.

Essential Functions

  • All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

  • Coordinates the schedule for multiple procedures and specialties with rehab to best serve the patient. Schedules patients to best fill therapists' schedules allowing maximized productivity. Moves patients' appointments/providers to optimize visit volumes in a given day. Follow-ups with non-respondent patients for request to schedule initial visit.

  • Verifies patient benefits. Educates patients on benefits and insurance coverage for provided services. Calculates cost estimates. Ensures patients are aware of financ...

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