Business Operations Manager - Senior

Shape how we protect customers and strengthen dealer relationships across the auto business. In this role, you will turn performance signals and industry events into clear actions that reduce risk and improve outcomes. You will partner closely with Sales, Risk, Legal, Compliance, and Controls to drive timely decisions and sustainable fixes. If you enjoy solving complex operational problems and influencing through data and storytelling, you will find meaningful impact here.
As a **Business Operations Manager** in **Chase Auto Business Oversight** , you will help safeguard the dealer-related customer experience across originations and servicing while supporting strong, compliant dealer relationships. You will proactively monitor dealer performance, profitability, efficiency, and customer experience to identify risk and improvement opportunities. You will help us evaluate relevant industry and regulatory events and translate them into practical policy and process updates. You will w...