Location
San Francisco
Job Type
Full-time
Posted
May 28, 2026
Job Description
About the Role
This is a high-ownership role reporting directly to the CEO. You will own customer deployments end-to-end, managing the full arc from onboarding to optimization. This is not a playbook-heavy position — you will build processes from scratch as the company scales, balancing tactical execution with strategic thinking about how to deliver complex AI systems reliably.
What You'll Own
- Own end-to-end customer deployments, managing scope, timeline, and customer success metrics
- Deploy AI agents into customer environments and iterate based on real-world performance data
- Design and scale operational processes for multi-site customer rollouts
- Communicate directly with research site networks to understand requirements and manage expectations
- Build systems and workflows from scratch when playbooks don't exist
Requirements
Must-Have
- 2–6 years of experience at a startup, consultin...