Business Process Analyst (CPT)

The Group Sourcing team in Santam Shared Services has an opportunity for a Process Analyst, based in Bellville, Cape Town

What will you do?

The Process Analyst will support the design, documentation, maintenance and continuous improvement of processes across the Group Procurement environment. The role will assist in analysing operational workflows, identifying improvement opportunities, and collaborating with stakeholders to implement process enhancements that ensure efficient resource utilisation, improved service delivery and alignment with organisational objectives. The role works closely with, amongst others, the Business Analyst role.

What will make you successful in this role?

• Evaluate and optimise Group Procurement processes to support the rollout and operation of a centralised procurement function and related technologies.
• Analyse existing workflows to identify gaps, bottlenecks, risks and improvement opportunities.