Business Process Automation Analyst

Job Summary

We are looking for a Business Process Automation Analyst to work closely with operations teams to identify inefficiencies, eliminate manual or paper-based processes, and implement digital workflow solutions using no-code platforms such as Lark Suite and Google AppSheet.

This role combines responsibilities across business analysis, process improvement, platform administration, and no-code application development. The ideal candidate is highly analytical, operationally minded, and capable of translating business requirements into practical digital solutions that improve efficiency, accuracy, and visibility.

Key Responsibilities

• Work closely with operations and business users to understand current workflows, operational challenges, and process gaps.
• Gather, analyse, and document business requirements, workflows, and operational procedures.
• Identify opportunities for process automation, digitalization, and oper...