Job Description
We are looking for a Lean / Six Sigma expert to optimize workflows within Mastery, Salesforce, and Workday. This is a corporate operations and business systems role.
The Business Process Optimization Lead is responsible for leading the analysis, design and optimization of business processes to improve efficiency, scalability, standardization and operational effectiveness.
You will identify and implement scalable solutions that drive operational excellence ranging from desk level processes and scaling to enterprise-wide strategies. You will provide education and guidance to associates and leaders throughout the company to advance continuous operational excellence.
Key Responsibilities
Operational Analytics: Identify areas where process redesign can significantly impact profitability, customer satisfaction, and associate engagement.
Strategic Transformation: Lead process improvement efforts that align with the Strategic Change ...