Business Process Senior Associate

Manulife · Lapu Lapu City, Philippines, Philippines

Location
Lapu Lapu City
Job Type
Full-time
Posted
June 03, 2026

Job Description

_We’re looking for a_ _Business Process Senior Associate to join our Insurance Operations team at MBPS. In this role, you are expected to process and manage both financial and non‑financial transactions supporting Canadian Group Benefits._

**Position Responsibilities:**

+ Process and analyze transactions in alignment with the Service Level Agreements set with the Business Unit.
+ Attain mastery of Business Unit policies governing the transactions handled.
+ Report all system issues that may affect operational performance.
+ Perform other duties and functions assigned by Operations Management.

**Required Qualifications:**

+ Open to fresh graduates with a Bachelor’s degree
+ Undergraduates may also apply, provided they have at least 2 years of BPO, back‑office, or administrative experience
+ Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office managemen...

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