Business Systems Analyst Senior Digital Employee Experience (DEX Ops)

**Job Description**
**This job is located in Charlotte, North Carolina. Remote work is considered.**

We are expanding our DEXOps (Digital Employee Experience Operations) Team with a highly technical **Business Systems Analyst Senior** who will serve as our next **Digital Platform Developer** . This role is essential to accelerating our transformation from reactive IT support toward a proactive, preventative, and ultimately strategic Digital Employee Experience (DEX) capability.

You ll collaborate with a small, highimpact team focused on reducing digital friction, improving IT efficiency, empowering support teams, and enabling predictive and selfhealing digital operations across the enterprise. Your work will directly enhance how employees interact with technology every day from device performance to workflow automation to intelligent experience insights.
If you love building tools, shaping data, automating the tedious, and connecting technical improvements to m...