Location
Mumbai
Job Type
Full-time
Posted
June 20, 2026
Job Description
About Firstsource
Firstsource Solutions Limited is a global Business Process Management (BPM) organization and part of the
RP-Sanjiv Goenka Group . Listed on the NSE & BSE, Firstsource partners with leading global brands across
Banking & Financial Services, Healthcare, Communications, Media & Technology, Retail and Utilities . With delivery centers across India, the US, UK, Philippines and other global locations, Firstsource combines
domain expertise, digital transformation, analytics, automation and AI
to reimagine business processes at scale.
What is UnBPO™?
UnBPO™
is Firstsource’s differentiated operating philosophy.
It moves beyond traditional BPO models to:
Redesign processes instead of merely executing them
Embed
automation, AI, and analytics
into core workflows
Deliver measurable business outcomes rather than transactional output
Combine human expertise with digital augmentation
Firstsource Solutions Limited is a global Business Process Management (BPM) organization and part of the
RP-Sanjiv Goenka Group . Listed on the NSE & BSE, Firstsource partners with leading global brands across
Banking & Financial Services, Healthcare, Communications, Media & Technology, Retail and Utilities . With delivery centers across India, the US, UK, Philippines and other global locations, Firstsource combines
domain expertise, digital transformation, analytics, automation and AI
to reimagine business processes at scale.
What is UnBPO™?
UnBPO™
is Firstsource’s differentiated operating philosophy.
It moves beyond traditional BPO models to:
Redesign processes instead of merely executing them
Embed
automation, AI, and analytics
into core workflows
Deliver measurable business outcomes rather than transactional output
Combine human expertise with digital augmentation
Ready to Apply?
Submit your application for Business Transformation Manager at Firstsource
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