C004651 IT Service Desk Technician (NS) - WED 24 Jun RELAUNCH

EMW · Brussels, Brussels, Belgium

Location

Brussels

Job Type

Contract

Posted

June 12, 2026

Job Description

Deadline Date: Wednesday 24 June 2026
Requirement: IT Service Desk Technician
Location: Brussels, BE
Full Time On-Site: Yes
Time On-Site: 100% 
Total Scope of the request (hours): 266
Required Start Date: 3 August 2026
End Contract Date: 31 December 2026 
Required Security Clearance: NATO SECRET
Duties & Role:
First Contact Resolution (1st line resolution)
Troubleshoot and resolve software and hardware issues in a broad range of IT products and services including (but not limited to): Laptops: VPN connectivity, Microsoft products, Business Applications; Mobile devices (smartphones & tables): work environment applications and configuration of devices through MDM; User Access Management
Lifecycle of Service Management tickets: Incident Management; Service Request Management; Change Management and Change Coordination
IT Asset Managem...
        

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