Cafe Customer Service Associate | Retail | M&S Cafe | UAE

Maintains aspirational hospitality and fresh counter standards throughout the trading day for customers and colleagues. Maintaining a safe and legal working environment for customers and colleagues.

• Uses the Ready to Trade Checklist and product specification checklist to maintain opening standards.
• Ensures products are displayed according to visual display standards for opening and maintained at all times.
• Implements principles of ‘Clean As You Go’ for kit, counters and seating areas.
• Logs equipment failures in line with the checklist provided.
• Prepares the product for the customer focusing on presentation, quality and efficiency as per the SOP.
• Maintains a high level of personal and food hygiene at all times.
• Uses knowledge to share and support customers with their purchase, including locati...