Call Center Advisor - UAE National

DHL Group · dubai, dubai, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
July 06, 2026

Job Description

YOUR PROFILE
  • Excellent spoken and written command of the English language with a cheerful confident professional and courteous tone.
  • Excellent interpersonal skills and relates well with a wide range of people/customers
  • Demonstrated excellent attention to detail
  • The Arabic Language is distinct Advantage
  • Demonstrated ability to work effectively as part of a busy team
  • Proficient computer skills
  • Ability to work flexible rostered hours including scheduled breaks
  • Working knowledge of Microsoft Office
  • Tolerance for stress in a fast paced working environment
  • Previous call centre experience is preferred.
  • A minimum of grade 10 schooling or equivalent is required but a high school certificate is preferred
RESPONSIBILITIES

The job holder will be responsible for answering customer calls and inquiries and ensuring customer bookings and traces are actioned as pe...

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