Call Center Agent

We are Hiring a Voice Customer Service Representative

who can deliver excellent customer support through inbound and outbound calls. The ideal candidate has strong communication skills, a positive attitude, and the ability to handle customer concerns with professionalism and efficiency.

Key Responsibilities

• Handle customer inquiries professionally via phone
• Provide accurate product, service, and account information
• Resolve issues and escalated when needed
• Document calls and follow procedures
• Maintain customer satisfaction
• Meet performance targets and support team goals

Qualifications

• Good verbal communication skills (English)
• Customer-service oriented, with patience and professionalism
• Ability to multitask and follow instructions accurately
• Willing to work on flexible shifts
• Prior BPO or call center experience is a plus but no...