Call Center Customer Care Specialist

Call Center Assistant

Location: Remote within the Greater Des Moines Area (Must be able to report onsite to the Animal Rescue League of Iowa as needed)
Help Pets and People When They Need It Most
The Animal Rescue League of Iowa (ARL) is seeking a compassionate, customer-focused Call Center Assistant to join our Admissions team. This role serves as a vital connection between the community and the services the ARL provides, helping pet owners, finders, adopters, and community members access support, resources, and solutions for a wide variety of animal-related needs.

This position offers the flexibility of working remotely while remaining closely connected to our mission and operations. Because the role requires occasional onsite training, meetings, and operational support, candidates must reside within the Greater Des Moines area and be able to report onsite as needed.

This is more than a traditional call center position. Every day, you'll have the op...