Location
Washington Highlands, District of Columbia
Job Type
Full-time
Posted
May 16, 2026
Job Description
Summary:
- High-volume inbound/outbound calls
- Crisis support / behavioral health exposure preferred
- Strong communication and de-escalation skills
Responsibilities:
- Handle a large volume of inbound and outbound calls efficiently
- Provide crisis support and assistance for behavioral health issues
- Utilize strong communication skills to de-escalate challenging situations
Requirements:
- Calm under pressure
- Empathetic and patient-focused
- Experience in call center healthcare preferred
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