Call Center Training Specialist — Process & Coaching

A leading technology and services provider in Quezon City is seeking a Training Specialist to support call center operations through training delivery and learner development. The ideal candidate will have excellent communication skills in both English and French and a customer-first attitude. Responsibilities include preparing training logistics, delivering classroom-based training, and coaching new employees. This role is essential for ensuring all employees are equipped to meet performance expectations in a dynamic environment.
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