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Call Centre Agent E-Commerce Call Centre) Mr Price Money Durban

Mr Price · Durban, KwaZulu-Natal, South Africa

Location
Durban
Job Type
Full time
Posted
June 30, 2026

Job Description

The Customer Support Representative will be responsible for ensuring that customer’s queries and correspondence are resolved through all our channels of communication. The key focus of this role will be to give our customers the best shopping experience ever.

  • Effectively respond to all requests and queries from customers 
  • Ensure mrpmoney standards are adhered to when dealing with customer calls and correspondence 
  • Ensure quality, friendly, consistent interaction when dealing with customers.
  • Respond to and action all customer communication received through the various channels; web, email, fax and post within the allotted SLA’s.
  • Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolved.
  • Maintain and improves quality results by adhering to standards and guidelines; recommending improved procedures.

    • What's in it for you? 

  • Achieve your tar...

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