Call Centre Manager

Headhunters · johannesburg, gauteng, South-Africa

Location
johannesburg
Job Type
Full-time
Posted
June 23, 2026

Job Description

Call Centre Manager

Reference: PE -LS-1

Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.
A wonderful career opportunity awaits you.

Duties & Responsibilities

Requirements:

  • Degree or Diploma in Business Management or related field.
  • 5 Years’ management experience in a Call Centre environment.
  • Computer Literacy (MS Office Suite).
  • Knowledge of SAP ERP System beneficial.
  • Knowledge of CRM platforms (Salesforce advantageous).
  • Knowledge of BI Platforms.
  • Familiar with Social platforms & complaints handling.
  • Knowledge of Call Centre Management systems.
  • Very good writing skills – attention to detail.
  • Proficiency in three or more of the 12 official SA languages will be beneficial.

Responsibilities and Expecta...

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