Call Centre QA & Performance Coach

Callforce is seeking a candidate for a role focused on coaching and quality assurance in Cape Town. The successful applicant will lead an incubation team, providing daily coaching and performance analysis to drive team success. Responsibilities include preparing detailed reports, conducting quality assessments, and facilitating coaching sessions. The position requires a strong passion for team development and excellent communication skills. Join Callforce and be part of a transformative journey in the contact center solutions industry.
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