Call centre team leader: coach, kpi champion & growth

WNS (Holdings) Limited (ADR) in Cape Town is seeking an experienced Team Manager to oversee a team of 15-20 FTE. The role involves team grooming, ensuring policy adherence, and driving performance metrics.

Candidates must have at least 3 years of experience with Amadeus GDS and a strong understanding of IATA rules. This position offers opportunities for professional growth and requires flexibility for a 24 X7 work environment. #J-18808-Ljbffr