Call Quality Analyst & Feedback Coach

Translation Empire · , islamabad capital territory, pakistan, islamabad capital territory, Pakistan

Location

, islamabad capital territory, pakistan

Job Type

Full-time

Posted

June 17, 2026

Job Description

            A leading translation service provider is seeking a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions. The role includes analyzing calls, providing feedback, and supporting customer service improvement. Ideal candidates should have strong analytical skills and excellent communication abilities. Experience in call quality monitoring or customer service is preferred.
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