Location
United States
Job Type
Full-time
Posted
June 29, 2026
Job Description
Our client, a Banking company, is looking for a CAN - Operations Officer II for their Mississauga, ON/Hybrid location. Responsibilities:
+ Working to support front end client facing representatives, actioning of estate files- estate processing- money movements and fulfilling requests daily, meeting strict SLAs, dealing with complexity/complex cases.
+ Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology.
+ Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met.
+ Reports to a Team Manager within the Team Structure CUSTOMER:
+ Positively contribute to the overall customer experience and loyalty index in each interaction
+ Ensure customer problems are handled appropriately by utili...
+ Working to support front end client facing representatives, actioning of estate files- estate processing- money movements and fulfilling requests daily, meeting strict SLAs, dealing with complexity/complex cases.
+ Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology.
+ Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met.
+ Reports to a Team Manager within the Team Structure CUSTOMER:
+ Positively contribute to the overall customer experience and loyalty index in each interaction
+ Ensure customer problems are handled appropriately by utili...