Cantonese CSR (Non-Voice) – Penang, On-Site & Rotations

Teleperformance · george town, penang, Malaysia

Location
george town
Job Type
Full-time
Posted
June 20, 2026

Job Description

Teleperformance is seeking a detail-oriented and customer-focused Customer Service Representative (Non-Voice) who speaks Cantonese for an established insurance client. The role involves handling customer inquiries primarily via email, chat, and back-end processing, ensuring accurate and timely resolution of inquiries.

Key qualifications include fluency in Cantonese, a good command of English, and strong communication skills. Candidates with customer service experience are preferred. This position requires on-site work in George Town, Penang, with rotational shifts including weekends and public holidays.

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