Care Coordinator

Armstrong Family Counseling is seeking a highly organized, professional, and client-focused Client Care Coordinator to serve as the first point of contact for our practice. This role is essential to ensuring a smooth, efficient, and welcoming experience for both clients and clinicians. This position goes beyond a traditional front desk role. The Client Care Coordinator plays a key part in managing client flow, ensuring accurate documentation and payment collection, and supporting both administrative operations and client communication. The ideal candidate is detail-oriented, proactive, and able to manage multiple responsibilities in a fast-paced environment. Responsibilities Greet and check in clients in a professional and welcoming manner Ensure all required client documentation is completed accurately and in a timely manner Collect payments and maintain accurate client account information Monitor and respond to website chat inquiries from prospective clients Provide clear and helpful...