Job Description
Care Enquiries Advisor
Colchester
£28, per annum
Monday to Friday : 9am to 5.30pm : Office based
Healthcare Homes are looking for a compassionate and customer-focused Care Enquiries Advisor to join our busy Enquiries Team based at our central office near Ardleigh, Colchester.
This is an exciting opportunity to play a key role in supporting individuals and families as they explore care options, ensuring they receive a professional, empathetic and seamless experience from their first enquiry through to admission.
As a Care Enquiries Advisor, you will work closely with our care homes and branches to manage enquiries, coordinate show rounds and support the admissions process. You will be responsible for capturing and qualifying enquiries, maintaining excellent communication with prospective residents and their families, and ensuring all follow-up activity is completed to the highest standard.
Working as ...