Job Description
Description
The Care Navigator directly supports and promotes the care transitions and social support needs of patients across the continuum of care. S/he also supports quality improvement initiatives through targeted outreach to patients who are not meeting clinical goals. This position collaborates with providers, RN Care Managers, Social Workers and others to facilitate seamless transitions of care, social support interventions, and patient outreach and engagement to close care gaps, with the goal of assuring superior patient experience and quality outcomes. The Care Navigator networks internally with SHM clients and externally to all care settings to obtain needed clinical information, engage and educate patients, identify risk factors for referrals, and perform an integral role in clinical data collection, tracking, trending and reporting on all outcomes.
Essential Job functions: