Job Description
POSITION: Carhop
IMMEDIATE SUPERVISOR: Manager on Duty (MOD)
STATUS: Nonexempt
POSITION SUMMARY: This position serves product to guests.
ESSENTIAL JOB DUTIES:
· Ensure that product meets operational, quality, and appearance standards before being delivered to guests
· Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
· Provide friendly, quick, and polite service to guests
· Promptly respond to guest requests
· Report customer complaints/issues to MOD
· Assist guest with payment
· Make accurate change quickly and efficiently
· Clear trays and trash from guests’ vehicles, patio, drive-thru, and parking lot
· Comply with all company policies, procedures, and operational standards
· Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping coun...