Case Management

DescriptionThis position requires excellent cross functional collaboration with internal stakeholders, including marketing, nurse educators, sales, and reimbursement specialists to align objectives for these key services for the development of pull-through strategies and tactics, and deliver quality programs to our customers.Our ideal candidate is someone who is highly motivated, well spoken, and energetic to join the team.
Roles And Responsibilities Include The Following Review scientific information to promote understanding around the appropriate disease state and available treatment options at Vanda Answering customer inquiries, both telephonically and by email, through clarifying desired information; researching, locating, and providing information Educating and providing customers with product and services information Identifying and escalating priority issues Document all call information according to standard operating procedures and regulatory requirements Fulfills requests ...