Job Description
We have a career defining opportunity for a motivated, practical and experienced Service Manager (Centre Development Manager) to lead our Rockingham Auto Service Centre.
What will you be doing?
You strive to grow and develop the overall operational performance of the automotive centre in line with our Auto Services strategic plan. In addition, you lead a small professional team of Service Advisors', Team Leader (Workshop Foreman) and Detailer/Driver.
Responsibilities include:
Ownership of the Centre’s key performance indicators, including: revenue, profitability, quality assurance, compliance management
Management and monitoring of health, safety and environment compliance
Performance planning and management of staff in accordance with RAC policies and procedures
Providing customer and member service excellence
Optimisation and growth of the existing client base
Review, rec...