Centre Support Officer — Customer Care & Operations

A leading educational institution in Singapore is seeking a Centre Support Officer to provide front-line support and manage customer inquiries via phone, email, and online platforms. The ideal candidate should have at least GCE 'O' level and a minimum of 2 years of relevant experience in a contact centre. Responsibilities include ensuring adherence to policies and resolution of customer issues promptly, making it a vital role in enhancing customer satisfaction and operational efficiency.
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