Chargeback & Risk Investigations Specialist

Teleperformance in Kuala Lumpur is looking for a Global Protections and Risk Investigations teammate to assist customers with their account issues. The role requires strong verbal and written communication skills, and the ability to manage multiple service queues. Candidates should have at least 12 months of customer service experience and a high school diploma. Responsibilities include reviewing accounts, limiting accounts as needed, and making outbound calls for documentation. The position is critical in ensuring quality customer service and issue resolution.
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