Chat Support Executive

Suffescom Solutions Pvt. Ltd. · Sahibzada Ajit Singh Nagar, Punjab, India

Location

Sahibzada Ajit Singh Nagar

Job Type

Full time

Posted

June 03, 2026

Job Description

Job Description
JOB BRIEF
We are looking for an active, energetic Client Support Executive, Who is responsible for Customer's help for all tech challenges faced while using the Product and services provided.
ROLES AND RESPONSIBILITIES
Attending,Understanding & responding to Customer queries/issues over chat.
Will be responsible for facing customers, gathering requirements and providing possible solutions.
escalating the clients/ process to the manager
Analyse and identify process changes or product enhancements required & suggest if any. 

Requirements
The candidate should have excellent written communication skills along with reading skills.
Should be active, energetic, and smart enough to understand the customer's queries.
Sharp understanding and memory of how software/product work
Excellent listening and questi...
        

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