Chemical service technician

Purpose

To provide professional installation and maintenance of dosing equipment to customers.

Key Performance Areas Business Development Maintain brand reputation and ethos of business in a professional manner. Call on an average of ten clients per day. Ensure weekly call report is completed and submitted to the Sales Manager. A client call planner must be completed and repeated in a 4-to-6-week cycle. To monitor sales and gross profit activities. Customer Relationship Management Complete written service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager. Complete laundry load count & calibration report. Ensure information is recorded on relevant Excel spreadsheet to allow for Costing forecast. Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (e.g. Training Registers, Training Certificates, etc.). Build a r...