Chief CX & Omnichannel Strategy Leader

Mashreq · dubai, dubai, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
June 19, 2026

Job Description

Mashreq in the United Arab Emirates is looking for an experienced leader to develop and execute a comprehensive client experience strategy for Retail & Wealth. The role requires over 18 years of work experience in service environments with a focus on customer experience, transformation, and quality control. The ideal candidate will lead initiatives that embed AI technologies while prioritizing customer-centric culture. Strong leadership skills and strategic management capability are essential for driving operational excellence.
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