Chief Marketing & Member Experience Officer

Job Overview

Our client is recruiting for a Chief Marketing Officer to be responsible for leading and overseeing the Member Service & Experience (MSE) division, encompassing marketing, communications, member services, wellness services and stakeholder relations. The CMO will develop and implement innovative strategies to enhance the Scheme’s brand, drive member engagement, and ensure excellent service delivery.

Education and Qualification Requirements

• Honours/Postgraduate Professional Qualification (NQF Level 8) degree in Communications, Marketing and Advertising or equivalent in a related field.
• Strong understanding of the South African Healthcare and Medical Scheme Industry.

Desirable

• Master/ Postgraduate degree in a related field.

Experience Requirements

• Twelve (12) years’ of functional experience with at least five to eight (5-8) years’ in a highly strategic Marketing, Communication...