CHINESE RESTAURANT SUPERVISOR

Key Responsibilities: Cashier Management:
Oversee the management of the restaurant's cash register system, ensuring accurate completion of all transaction records, and maintaining daily cash and credit card payment processes.
Team Leadership:
Coordinate and lead the cashier team, conduct training for new staff, supervise employee performance, and ensure efficient collaboration for smooth business operations.
Financial Reporting:
Responsible for generating and analyzing financial reports, monitoring sales trends, and proposing improvement suggestions.
Customer Service:
Ensure the provision of customer-satisfying services and food and beverage offerings, address customer issues, and maintain positive communication and interaction.
Technical Support:
Assist in resolving issues with the POS system and other technical devices, ensuring their normal operation.
Front Desk Reservations:
Manage communication and execution of reservations, as well as other tasks ...