Chubb Life: Digital Product Owner

CHUBB · Bangkok, Bangkok, Thailand

Location

Bangkok

Job Type

Regular - Full time

Posted

July 05, 2026

Job Description

Job Summary 
We are looking for a Human-Centric Designer to transform the distribution and customer experiences in our life insurance business. You will design digital sales and service touchpoints that are intuitive, empathetic, and accessible, ensuring our solutions meet the real needs of policyholders, agents, and partners. 
Key Responsibilities 
Conduct user research with policyholders, agents, and stakeholders to understand their needs, pain points, and behaviors. 
Develop personas, empathy maps, and customer journey maps specific to life insurance products and services. 
Ideate, prototype, and iterate on digital and service solutions (., policy onboarding, claims, agent tools) based on user feedback. 
Collaborate with product, engineering, marketing, and compliance teams to ensure designs are feasible, compliant, and aligned with business goals. 
Advocate for accessibility and inclusivity in all customer-facing t...
        

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