Cisco CVP IVR Engineer

Job Summary: We are seeking a highly skilled Cisco CVP Developer to join our team. The ideal candidate will have deep expertise in Cisco Customer Voice Portal (CVP), VXML scripting, Java programming, and contact center technology. This role involves designing, developing, and integrating IVR call flows and components to support efficient customer interaction within a contact center environment.




Key Responsibilities:

• Design and develop IVR call flows using Cisco CVP Call Studio


• Implement and manage VXML-based scripting to facilitate seamless customer interactions


• Develop and integrate custom Java components for advanced CVP functionality


• Collaborate with database teams to enable