Claim Assistant 2

**What You'll Do**

As a **Claim Assistant 2** , you will get to assist in the claim process by providing the following services: Communicate with providers, policyholders, and claimants for information and perform clerical tasks such as handling mail, faxing, mailing letters and building online claim records, etc.

+ Communicate with and maintain relationships with internal and external customers. Provide and assist with gathering claim information as directed by the Claim Analyst, as well as handle telephonic intake of claim information. Call medical providers to obtain accurate information to assist with the claim process.
+ Perform miscellaneous clerical tasks in support of the claim process. Initiate ways to improve the team and work efficiency. Maintain accurate monthly miscellaneous reports as required.
+ Analyze and process claim mail and on-line follow-ups for maintenance of disability claims and issuing accurate benefit payments as needed.
+ Provide ...