Claims Adjuster Team Lead (Colombia)

Job Description

The Team Lead I is responsible for managing complex and occasionally highly complex vendor relationships, assessing vendor training needs, and monitoring vendor performance. The individual monitors staffing levels and workloads, provides coaching and mentoring, and participates in performance reviews.

Key Responsibilities

• Oversees complex and occasionally highly complex claims involved in appraisal, arbitration, or mediation
• Oversees complex and occasionally highly complex specialized claims (e.g., business interruption, loss of income, E&O; policies)
• Oversees complex and occasionally highly complex claims that include Public Adjuster involvement
• Documents a claim file with notes, evaluations, and decision‑making process
• Summarizes documents and enters into claim system notes
• Advanced knowledge of all regional construction types and related repair methodologies
• Frequently conducts ...