Claims administrator

NBC Holdings is a leading force in the South African employee benefits arena, providing a comprehensive range of employee benefits, products and services.

We are seeking a Claims Administrator to accurately and timeously process claims. Assess claim documents and determine validity. Investigate claims and gather information from members, employers and others. Evaluate claims based on policy coverage and laws. Monitor defence activities and ensure claim-related issues are resolved.

Key Outputs: Process all claims, withdrawals, death / transfers Managing the entire claims process, including investigating claims. Ensuring accuracy and compliance with plan guidelines. Communicating with members and employers regarding the status of their claims. Addressing any inquiries or issues that may arise. Verifying necessary documents. Accurately inputting claim details into the claims management system and updating claim status throughout the process. Calculating the appropriate b...