Claims Operations Manager

What if you were empowered to make a positive impact?

As the Operations Manager in the Claims Division, you will be responsible for providing strategic leadership and oversight in all areas of claim operations. This role involves guiding and developing a high‑performing team, managing vendors, and implementing strategies to enhance efficiency, ensure compliance, and promote service excellence. Your primary focus will be on achieving efficient operation throughout the Claims Division.

Responsibilities

• Define and implement strategic operations for the Claims Division to ensure efficiency is achieved across the Division’s operations.
• Lead, mentor, and develop a team of claims professionals, fostering a culture of accountability, collaboration, and continuous improvement.
• Enhance departmental performance by creating strategies to optimize efficiency, manage costs, and strengthen claims governance.
• Oversee statistical analy...