Clerical Officer

Your newpany

Aorganisation is recruiting for a Clerical Officer based in Belfast.

Your new role

As a Clerical Officer, you will provide essential administrative and customer service support within a ticketing and pass administration environment. This is a full-time, fixed-term contract (6 months), working 36 hours per week in a fast-paced office-based setting.Your responsibilities will include:

Responding to internal and external queries relating to associated products

Accurately updating and maintaining customer records across multiple database systems

Managing sensitive personal and financial data in line with data protection and GDPR standards

Processing payments, reconciling daily ie and assisting with financial record-keeping

Supporting refund calculations and fare adjustments in accordance with policy guidelines

Assisting supervisors and managers with ad-hoc administrative tasks as required

This...