Client Accounts Liaison

We are seeking a dedicated and motivated Debt Collector to join our dynamic team. The ideal candidate will be responsible for managing and collecting outstanding accounts receivable from clients. You will work closely with clients to negotiate payment plans and resolve any issues related to overdue accounts.

Responsibilities

• Assisting clients according to the rejection reason received from the bank for failed payments or failed Debicheck mandates by making new payment arrangements.
• Updating banking details on the system.
• Calling clients before their next hampers are dispatched.
• Updating the sales system with arrangements made.
• Other ad‑hoc calls and duties related to Client Accounts.

Qualifications and Requirements

• Degree or equivalent
• National Senior Certificate
• Must be computer literate
• Proficient in English and another South African language