Location
madrid
Job Type
Full-time
Posted
June 10, 2026
Job Description
Mission
As a FENDI Ambassador the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.
Main Responsibilities
Sales Performance
Lead individual sales and achieve performance target and KPI
Engage in upselling, cross selling and multiple selling for all product categories
Client Management
Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the client
Store Operations
~ Be able to correctly operate the retail management system for stock transfers, payments, stock inquires and customer database input
Store Management
~ Support in maintain the...
As a FENDI Ambassador the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity.
Main Responsibilities
Sales Performance
Lead individual sales and achieve performance target and KPI
Engage in upselling, cross selling and multiple selling for all product categories
Client Management
Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the client
Store Operations
~ Be able to correctly operate the retail management system for stock transfers, payments, stock inquires and customer database input
Store Management
~ Support in maintain the...